Virgin Media event was an avoidable human error data leak

In some ways, the Virgin Media privacy breach that affected some 900,000 people has been classed as a human error data leak.

The reason for this is that the information was exposed due to a database being accessible online that was left unsecured. At some point, it was someone’s responsibility to secure that database, and they ultimately failed to do so.

However, there is much more to it than that. It is not as simple as classifying something as a “human error” and leaving it at that. What we do, as a leading firm of data breach compensation experts, is look beyond the human element. What we look at are the underlying causes.

More than just a human error data leak

Any incident that can be classed as a human error data leak is a matter to be broken down into more detail about how it happened and how it could have been stopped. In today’s digital age, where we are all relying much more on technology, things can go wrong; but, at the same time, systems and procedures can be in place to stop them from going wrong.

The questions that we will ask as part of the legal case are things such as:

1. How was this allowed to happen?
2. What checks were in place to prevent such a breach?
3. What systems and software was in place to prevent such a breach?
4. How was the error not spotted for over 10 months?
5. Why did it take a third-party security researcher to discover the leaked information?

We can ask plenty of questions, but the key point is that we look at the systemic failures as opposed to just a human error data leak incident. We look to Virgin Media to ask the questions, and our claim for compensation is directed to the company itself.

Why we offer No Win, No Fee agreements

We are representing our clients for legal cases on a No Win, No Fee basis. We are working this way because we firmly believe that we can establish a successful case for compensation, so we are prepared to take the risk of claims forward on this basis.

We only work in this way if we believe that we have a good enough chance of succeeding with the action. It means that we can, subject to the terms and conditions of the agreement we put in place, write off our legal fees if a claim does not succeed.

Claiming compensation

You can be eligible to claim compensation for a human error data leak and, as stated above, we look at the underlying factors as part of our legal case for compensation.

If you have received confirmation that you have been affected by this data breach, we can represent you for a data breach claim for compensation. You could be eligible to receive damages for the distress caused by the loss of control of your personal information, which could lead to a pay-out of up to £5,000.00.  If you have lost money or paid out any expenses, these can be considered also.

Start your claim for compensation here today.

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