Online fraud compensation claims

As cybercriminals continue to enhance their methods and develop their tools, it is becoming harder for consumers to avoid online fraud. However, consumers can be put at even greater risk when a company to whom they have disclosed their personal data fails to keep it private, as data exposure can provide fraudsters with a clear route to attacking their victims. If you have been affected by a data breach that allowed cybercriminals to steal from you, you could recover online fraud compensation as part of a claim.

In March last year, it was revealed that the personal information of 900,000 people, mainly consumers, had been exposed due to the failure to secure a Virgin Media database. In response, we began taking on claims for those affected, and we are now bringing a group action against Virgin Media for the data breach.

As a result of the exposure of their personal information, the victims of the Virgin Media data breach may have become vulnerable to online fraud. This factor can be taken into account in claims against the company. If you think you may be eligible for a case, you can sign up to claim via our online form here.

Online fraud after a data breach

There are a number of ways in which victims may be affected by online fraud following a data breach, and it can depend upon the kind of information exposed. Some of the potential cybercrime threats include:

• identity theft and identity fraud;
• data being held to ransom;
• phishing emails leading to fraud;
• phone call or text scams leading to fraud.

In the Virgin Media data breach, the exposed details included email addresses, postal addresses and phone numbers. This means that victims could be more likely to be targeted by phone or email scams, in which fraudsters typically pose as reputable companies as a way of convincing their targets to disclose their financial details. If data has fallen into the hands of criminals, this is when victims of the data breach could be at risk.

Online fraud compensation for the Virgin Media data breach

For the Virgin Media data breach, victims may be eligible to recover online fraud compensation where they have been affected by fraud as a direct result of the breach. We will need to have evidence that you were targeted by fraudsters following the incident and that the breach was the cause. For example, this may involve providing us with the scam messages you were sent.

However, it is also important to stress that you do not need to have experienced financial loss to be able to make a data breach claim. In fact, you could claim for the distress you have suffered, or simply for your involvement in the breach alone in some cases.

Join our Virgin Media group action

If the Virgin Media data breach caused you to fall victim to online fraud, compensation claims can provide a route to the justice that you deserve. To claim in our action, you only need to have been notified of your involvement in the Virgin Media data breach, then you can start your claim and get the process underway.

Whether you are claiming for loss of control, distress, or online fraud compensation, we can aim to maximise your compensation amount through our specialist knowledge of this area of law.

You can start your claim with us online today to join the Virgin Media group action.

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