Claim for an accidental data leak

Though many data breaches arise from hacks and information theft by cybercriminals, some are caused by the errors of the organisations and individuals that hold the data. With so many businesses holding huge volumes of personal details relating to their customers and employees, it is vital that they minimise the risk of exposure. However, there can be cracks in their systems, and where this causes an unintentional exposure of private data, those affected could be eligible to claim for an accidental data leak.

In the Virgin Media data breach, the internal mistakes were the triggers for a leak of personal data belonging to as many as 900,000 people, most of whom were customers of Virgin Media. It does not matter how unintentional these errors were – the result could still constitute a significant breach of data protection law.

In our group action, all those who were told of their involvement in the Virgin Media data breach could be eligible to claim compensation. You can use our online form to check your eligibility and sign up to claim today – No Win, No Fee.

Responsibility for data leaks

In some cases, data breaches can occur where every effort has been made to keep the information safe. Incidents like these are most often caused by targeted cyberattacks in which information is stolen. However, there are also data security incidents in which the mistakes of those within the affected organisation cause data to be exposed.

It is, therefore, important to stress that intention does not have much bearing on an organisation’s responsibility for a data breach. Any lapses in employee rigour or cybersecurity measures can still breach data protection regulations if it is judged that more could have been done to comply with the law and protect personal data. This means that those affected can still be eligible to claim for an accidental leak.

Making a compensation claim for an accidental data leak

The victims of the Virgin Media data breach can, therefore, be eligible to make a compensation claim for an accidental data leak.  The company exposed data due to a configuration error relating to a marketing database, which may seem like a small mistake in and of itself, but the failure to spot and repair this vulnerability for a ten-month period allowed the problem to exacerbate.

As part of a claim, you could recover thousands of pounds in compensation for the distress you suffered, as well as for any financial losses caused. The damages for the financial impact may be applicable in cases where victims have been targeted by scammers and fraudsters due to the exposure of their contact details.

Join the Virgin Media group action

With our experience in notable data breach group actions such as the British Airways GLO, we know how to hold huge companies to account. If you join our Virgin Media group action today, you can trust that we will fight to recover the compensation you deserve.

When victims claim for an accidental data leak, we can often offer No Win, No Fee representation, and this is also the case for all eligible Virgin Media claimants. You sign up online now to start your claim and join the fight for justice.

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