When data protection practices fail – real people suffer

The need for any organisation to have really good data protection practices in place is absolutely essential, and Virgin Media is no different in this regard at all.

However, back in early 2020, it was revealed that they had failed to secure a database that was understood to be in use for marketing purposes. This database contained the details of some 900,000 people, most of whom were customers. It was accessed at least once during the period it was left unsecure from April 2019 by an unknown person, and the issue was only discovered by a third-party security researcher.

In response to the data leak, leading consumer action and data breach claims experts Your Lawyers launched a group legal case for justice. If you are one of the people told that your private information was exposed in this leak, you can start your legal claim easily here now.

People suffer from poor data protection practices

When data protection practices are not good enough, real people can suffer. It is easy to see how, as it is all about how personal information can be misused and/or exposed when data protection practices are inadequate or are not adhered to.

In simple terms, we want to control who knows what about us. This right is enshrined in law, which is now known as the GDPR. If our right to control over our personal information is taken away from us, that can cause us to be distressed. People now know things about us when we did not want them to, and those people could be criminals who may want to use our data to try to commit crime or harm us. They may try to target us with fraud or identity theft, and it is not nice knowing that this could happen.

It is not a nice feeling to think that someone may know things about us when we did not want them to. That distress is how real people can suffer.

What can be done about data breach suffering?

When data protection practices are inadequate and this leads to personal and private information being misused or exposed, we can use the law to pursue a claim for compensation. This claim can be calculated by assessing how distressing the breach has been for you, as that is typically what people can be eligible to claim for.

When we assess this, we can look at a number of factors. These include what information has been breached, for how long, to whom, and how this personally affects you. Different people can be affected in different ways, and this can be taken into account.

Joining the Virgin Media data breach group action

Do not suffer in silence. If you are one of the 900,000 yet to start a claim as a victim of the data leak that was revealed in early 2020, make sure to start your claim here now.

You may be soon out of time to start a legal case and there are time-frames that can be a part of any action for justice. Given that we are working on a No Win, No Fee basis, there should be nothing stopping you from being able to launch your case safely and easily now. We have set this website up specifically so that people can do this, and we are here to help you now.

The content of this post/page was considered accurate at the time of the original posting and/or at the time of any posted revision. The content of this page may, therefore, be out of date. The information contained within this page does not constitute legal advice. Any reliance you place on the information contained within this page is done so at your own risk.