Virgin Media Data Protection leak case

You could be eligible to pursue a Virgin Media Data Protection leak case if you are one of the 900,000 people affected by the event that came to light in early 2020.

If you have yet to start your Virgin Media Data Protection leak case, you should do so as soon as you can – before time runs out!

What happened in the Virgin Media Data Protection Leak?

This data breach that affected Virgin Media happened because of a database that contained mainly customer information being left unsecured between April 2019 and February 2020. Virgin Media confirmed that the database had been accessed on at least one occasion, and that this was by an unknown third party.

The data that was stored on this database included names, addresses, email addresses, and telephone numbers. Virgin Media confirmed that no passwords or financial information was stored on this database, but some contract data for some of those affected was included, and may have involved particularly sensitive information.

It is believed that this data leak happened as a result of human error within Virgin Media, with Virgin Media finding out about the breach from an internet security firm after it had already happened.

Who was affected by the Virgin Media Data Protection breach and how were they affected?

Almost all those who were affected by the data leak were existing Virgin Media customers who either had television or telephone landline accounts with the company. However, the data breach was not only existing customers, and it did include some potential customers who had been recommended to join by friends in a promotion, we understand. In total, the breach affected approximately 900,000 people and has led to a group action case against Virgin Media that we are running.

Whilst the details available on the database did not include any financial details, it is possible that they are able to be misused by cybercriminals. By having a person’s name, phone number and email address, this could allow potential criminals to attempt to pass themselves off as real and trustworthy companies, perhaps over the phone, where they may then try to scam people out of their money. It is also possible that these details could be used for nuisance calls or identity theft as well.

Those affected could be eligible to pursue a Virgin Media Data Protection leak case now.

Start your Virgin Media Data Protection leak case now

The easiest way to find out if you are eligible to claim is to check if you had an email from Virgin Media stating that you were a victim of this data breach. These emails should have been sent on or around Thursday the 5^th of March 2020, although it is possible that you may have been notified through the My Virgin Media portal or via text.

If you no longer have this email as you accidentally deleted it, or it is no longer in your inbox, you can always ask them if they can confirm if you were affected. In this circumstance, it would be ideal to contact Virgin Media and ask for confirmation as to whether you are affected or not.

To start your Virgin Media Data Protection leak case, all you need to do is complete a few forms here now.

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