Compensation if your credit card is hacked

If a credit card is hacked, and the cause of this stems from a data breach, the victim whose information has been exposed or misused could be eligible to claim GDPR compensation.

There does not need to be actual financial details compromised for this kind of event to happen. Even personal details can act as a gateway for criminals to then get access to further information, or dupe people into handing over details. This is why we talk about these risks even in the context of leaks such as the Virgin Media one, where no financial information was exposed.

If you were affected by the Virgin Media data leak, and you have not yet started your claim, find out if you are still in time to pursue a No Win, No Fee case by completing a few forms on our website here now.

Claiming compensation if your credit card is hacked

People can be entitled to claim compensation if their credit card is hacked, whether it is the case that money has been lost permanently, or temporarily, or even if none has been lost at all. Ultimately, if the reason that a credit card has been compromised is the result of a data breach, that is when you could be eligible to pursue a privacy compensation case.

If the data breach was preventable, and it happened due to some form of negligence, this could constitute a breach of the GDPR. If a credit card is hacked, and we can show that a breach of the GDPR led to this, that is when you could be eligible to factor it into a claim.

Even the fact that a credit card is hacked can be enough for people to suffer significant distress, and the GDPR can entitle you to recover compensation for distress caused by the loss of control of your personal information. The majority of cases are settled for the distress element alone, which is about compensation for injury to feelings: i.e., hurt, worry, anger, upset, etc.

How this could be a factor in the Virgin Media data leak

Credit cards being compromised could potentially be a factor in the Virgin Media data leak. Although financial details were not directly exposed in this leak, personal contact information was. Personal contact details can be enough for criminals to pose as representatives of an organisation and contact people to try to pass themselves off as real. They may then be able to trick the victim into handing over additional information, or giving them access to accounts. They could use phishing attacks and scam emails to try to dupe people into going to scam websites and inputting real details.

This is why we often say that even a little information can go a long way for a hacker to abuse. Just personal details alone can be the gateway that criminals can use to then try to commit fraud and theft, so this is a factor that could apply in the Virgin Media data leak. We know that the information in the Virgin Media event was exposed for a period of 10 months, and it was accessed on at least one occasion by an unknown third party. As such, the risks are very real.

Find out if you are still in time to claim.

Our Virgin Media data breach group action for compensation has been ongoing for several years, with news of the leak first emerging in early 2020. You may still be in time to join the group action on a No Win, No Fee basis, but it depends on when you start. The more time that goes on, the greater the risks are that you can miss key deadlines to join the claim. You could miss out on claiming thousands of pounds in damages.

Find out if you are still in time to claim by completing a few forms on our website here now.

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