Virgin Media Action: unlawful disclosure of data

The Virgin Media data breach incident that was discovered at the start of 2020 amounted to the unlawful disclosure of data without consent for those who were affected.

Some 900,000 people were affected when their personal information was left exposed on a database that was accessible online. Even Virgin Media did not know about the incident until a third-party security researcher came across the unsecured database and alerted them to the problem. Unfortunately, by that time, the database had already been accessed.

We have been pursuing compensation claims on behalf of thousands of people on a No Win, No Fee basis for several years. You can find out if you are still in time to join the group action by completing a few forms on a website here now.

Unlawful disclosure of data by Virgin Media

The Virgin Media data breach involved the unlawful disclosure of data when a database was left accessible online for a period of 10 months between April 2019 and February 2020. During this period, we know that at least one unknown third party accessed the information that was available, and the breach was discovered by a third-party security researcher.

Because information was readily accessible when there was no consent for it to be accessible, this could constitute as the unlawful disclosure of data. This is the basis on which we are pursuing our group action for justice, which we will go into more detail about below. There has been a breach of the GDPR, and many of those who were affected suffered from distress.

Our group action for justice

Any victim of the unlawful disclosure of data could be eligible to pursue compensation in accordance with the GDPR. The GDPR can allow the victim to recover compensation for any distress that has been caused by the loss of control of their personal information.

As things stand, we represent thousands of people who are pursuing GDPR compensation cases against Virgin Media as part of our group action on a No Win, No Fee basis. We are confident that there has been a breach of the GDPR, and we are confident that there is a claim to answer.

Victims could be eligible to recover thousands of pounds in damages for any distress that has been caused. If there were also any applicable losses and expenses that are directly linked to the breach, these could also be considered.

Are you still in time to claim?

We are now several years on from the start of launching our Virgin Media data breach group action for justice, and we represent thousands of people on a No Win, No Fee basis. Depending on when you are reading this article could depend on whether you are still in time to claim, so the best thing you can do is to complete a few forms on our website here now to find out.

If you are still able to join the action, we can process your case and move things forward for you if we are able to do so. And, as we often say, the longer you leave it in respect of joining a group action, the worse the chance could be of you being able to join the action and succeed with a case. Given that we are working on a No Win, No Fee basis, what do you have to lose in pursuing a case?

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