Compensation for the victims of the Virgin Media data breach

Have you been affected by the Virgin Media data breach? Virgin Media could be set to pay out a potential £4.5 billion in compensation for the victims of the data breach if the action succeeds and everyone claims.

The breach affected over 900,000 people, mainly Virgin Media broadband and telephone landline customers, with some Virgin Mobile customers also affected. The breach occurred between April 2019 and February 2020, leaving victims’ sensitive information accessible online due to an ‘incorrectly configured’ database that stemmed from an employee error.

Further investigations have revealed that the sensitive data was accessed by an unknown third-party during the ten-month breach period, and it remains to be seen if the data has been used for malicious purposes.

Virgin Media Group Action claim

Your Lawyers has launched a Group Action claim to fight for compensation for the victims of the data breach. On the 14^th October 2020, Your Lawyers announced that the formal Virgin Media Group Action had been launched, giving Virgin Media just 4 weeks to agree to settle the claims.

It is expected that Virgin Media will not agree to settle matters, which means that court action is likely on the horizon.

If, as expected, Virgin Media does not agree to settle cases, Your Lawyers is set to formally apply for a Group Litigation Order (GLO) through the courts to seek justice for those affected. Your Lawyers urges anyone who has yet to claim and is affected by the data breach to join the claim for Your Lawyers to fight for compensation for the victims of the breach.

Compensation for the victims of the breach

Your Lawyers estimates that each victim of the breach could be eligible for up to £5,000 in damages. This means that Virgin Media could end up paying a huge total sum of £4.5 billion in compensation claims for the victims of the breach.

The data exposed in the breach included names, telephone numbers, email addresses, and details of contracts, in some cases. In some cases, the contract details linked customers to pornography and explicit websites.

The sensitive nature of these details could potentially leave some customers open to blackmail and extortion, with the majority now potentially more vulnerable to cyber-attacks and fraud. Victims could be entitled to claim compensation for any emotional distress caused by the loss of control of their personal information and claim damages for any financial losses and expenses if applicable. This could include claims for theft and fraud if any such incidents take place.

Start your claim today

You could be eligible to join the Virgin Media data breach Group Action. If you have been informed of any personal data being exposed, you could be entitled to claim compensation today.

Your Lawyers has been at the forefront of data breach law for years, representing thousands of clients in over 50 different multi-party and group action claims. In 2019, we were appointed to the Steering Committee of the British Airways Group Action, the first GDPR Group Action in England and Wales.

Start your claim today here on the main section of our dedicated website here.

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