Legal advice for victims of the Virgin Media data breach

Here is some legal advice for victims of the Virgin Media data breach, so you can see what you could be entitled to claim for and how the legal action can work.

Victims could be entitled to make a claim for data breach compensation with us on a No Win, No Fee basis, and now is the time to sign-up if you have not done so already.

If you have received confirmation that you have been affected by the leak, you may be eligible to join the Virgin Media data breach compensation action that we have launched. It is looking likely that this will form into a formal Group Litigation Order (GLO) case with the court, which is why we are urging people to take action now.

About the breach

Virgin Media exposed around 900,000 victims’ personal and sensitive information online for a period of 10 months. They exposed names, email addresses, telephone numbers and contract information in some cases, with the majority of customers having landline and broadband contracts and a minority with Virgin Mobile contracts.

There were also some non-customers involved as well.

The data breach was not due to a cyber-attack. Virgin Media has confirmed that the breach stemmed from an ‘incorrectly configured’ database arising from an ‘employee error’.

People could be at risk of falling for scams and fraud arising from the data breach, and the GDPR can allow people to receive compensation. We have outlined below further legal advice for how this works.

Legal advice for the victims of the virgin media data breach

What legal advice for the victims of the Virgin Media data breach can we provide before getting started with a case?

Well, victims of the breach could be entitled to claim compensation for the distress caused by the loss of control of personal information. Further, losses and expenses, if applicable, which could include from theft and fraud incidents, may also be factored into a case. You also do not have to have suffered a financial loss to be able to make a claim.

Victims could be eligible to receive up to £5,000.00 in damages, which you can read more about here.

The GDPR (General Data Protection Regulations) means that there is a clear responsibility on Virgin Media to protect any data that they hold, and avoid situations where it can be misused or exposed.

The data leak has been blamed on the negligence of an employee that has arisen from a failure to follow security protocols. We have been in the media and press a lot talking about the responsibilities that organisations have for ensuring that employees are adequately trained to avoid data leaks and cyberattacks. Further, there should be procedures and systems in place to prevent this kind of incident taking place as well.

The negligence of an employee can ultimately be the responsibility of the employer, which means that we can direct a claim for compensation to Virgin Media.

No Win, No Fee

We believe that we can succeed with a legal case against Virgin Media which is why we are offering No Win, No Fee representation. If you have yet to seek  legal advice for the breach, and you have been involved, we can help you.

Get started today by completing the forms on the main section of our website here.

The content of this post/page was considered accurate at the time of the original posting and/or at the time of any posted revision. The content of this page may, therefore, be out of date. The information contained within this page does not constitute legal advice. Any reliance you place on the information contained within this page is done so at your own risk.