Virgin Media compensation for unlawfully accessing personal data

A victim of a data breach could be entitled to claim compensation where there has been a case of unlawfully accessing personal data.

We consider that this applies in the case of the Virgin Media data breach. As a leading firm of consumer action and data breach compensation specialists, we have launched a No Win, No Fee legal action for the victims. We are encouraging anyone affected by the incident to sign-up for a legal case as soon as possible here.

Here is some brief guidance about the data breach and why we consider that there is a case for Virgin Media to answer.

Why this was a case of unlawfully accessing personal data

The Virgin Media data breach, revealed earlier this year, has affected some 900,000 people and was a case of a third-party unlawfully accessing personal data. This is because, during the breach period that the database was left unsecured between April 2019 and February 2020, it has been confirmed that at least one unknown third-party accessed the data.

We do not know why the person accessed the data. They should not have been able to do so and, if they intend to use the exposed information for criminal activity, the risks of the unlawful access could be substantial.

How is Virgin Media to blame?

We consider that Virgin Media is to blame for the unknown third-party unlawfully accessing personal data for the 900,000 people affected for several reasons.

These include that:

• Victims gave no consent for their personal data to be accessed;
• The database was supposed to be secure, but it was left unsecure in error;
• Not only was it left unsecured in the first place, the data was also left exposed for a period of 10 months between April 2019 and February 2020;
• It was not even Virgin Media that identified the error – it was a third-party security researcher that found the exposed data and raised the alarm.

In our view, there is more than enough evidence to hold Virgin Media to account and establish a legal case of negligence against them. We believe that we can establish that they have breached the law, and we consider that the victims are now eligible to claim compensation.

Joining the compensation action for justice

The act of someone unlawfully accessing personal data can lead to the victim suffering from distress that arises from the loss of control of private information. The law – in this case, the GDPR – can entitle a victim to receive compensation for the distress that they suffer.

If losses and expenses have also been incurred, those too could be included as part of a legal case. You do not have to have suffered any financial loss to be able to claim, and you can be eligible to claim for just the distress alone.

We can offer No Win, No Fee legal representation. To join the compensation action for justice, all you need to do is head over to the main section of the website here and complete the forms.

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