Virgin Media cybersecurity compensation action

The Virgin Media cybersecurity flaw that was discovered in 2020 had actually been ongoing for over 10 months before the issue was identified by third party security researchers.

The exposed information affected in this data breach had been accessed by an unauthorised third party, and this breach is a particular example of how one simple error can lead to the information of some 900,000 people being exposed.

It is now over two years since the discovery of the breach, and we are at an advanced stage for the action in which we represent thousands of clients of cases. You may still be in time to pursue a case, and we recommend that you start the process immediately to avoid missing out here now.

Virgin Media cybersecurity flaws – 2020 data breach

The serious Virgin Media cybersecurity flaw was discovered in early 2020 when it was identified that a database was accessible online. It is understood that the database had been accessible for a period of almost ten months, and it was a third party security researcher who made the damning discovery.

Whilst we often think about cybersecurity defences in terms of preventing hackers from gaining access to systems, it can also cover protecting information and making sure it is generally secure. Hackers and criminals do scour the Internet to find accessible information that can be easily exploited. They do not always have to deploy malicious software to access systems when they can use software to find information that is already exposed.

The Virgin Media cybersecurity flaw that was discovered in 2020 was essentially an open door for criminals to exploit. Unfortunately, during the 10-month period in which the information was accessible, at least one unknown third party accessed the information.

A defence is only as good as its weakest link

A saying that we often use is that any cybersecurity defence is only as good as its weakest link. This incident stemmed from an unsecured database, and the important consideration here is that any kind of flaw or chink in armour could allow hackers to then gain wider access to systems and servers.

The Virgin Media cybersecurity incident discovered in 2020 appears to have been an isolated matter. Even if we consider the simple fact that information was exposed in this data breach, it is easy to see how those affected could be distressed at the fact that their personal information had been exposed for a prolonged period of time.

Are you still eligible to claim compensation?

We are now over two years on from the discovery of the Virgin Media data breach, although it is actually over three years from when the exposure first started. When it comes to data breach compensation cases, there can be a number of key dates and limitation periods in which to claim.

As we are now some time on from the discovery of the breach, and we are at an advance stage for those we represent, there are no guarantees for anybody now looking to pursue a claim. You may still be eligible to benefit from our No Win, No Fee legal representation, but we strongly recommend that you start a claim as soon as possible.

You can use our online process to initiate your case and we can risk assess the claim and confirm if it is one we can continue with. As we are working on No Win, No Fee basis, what do you have to lose?

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