Virgin Media data breach victims

The exposure of personal data can leave those affected with feelings of helplessness and anxiety. The knowledge that your private information could have fallen into the hands of criminals can be difficult to cope with. Virgin Media data breach victims will likely know these feelings all too well, which is why we are here to help.

After failing to secure a marketing database, Virgin Media caused the exposure of information relating to around 900,000 victims, mainly consumers. The data breach is one of the largest to hit UK victims in recent years and, in our mind, shows a complete failure to protect private information.

All companies in control of personal data are required to adhere to the GDPR in order to keep this data secure. As such, when they fail to follow these regulations, companies may be liable to pay compensation to those affected. We launched a group action to make sure Virgin Media victims have the chance to claim the compensation that they deserve.

The Virgin Media data breach – the consequences for those affected

Following the exposure of their email addresses, home addresses and phone numbers, Virgin Media data breach victims were left open to cybercrime. This is because potentially malicious unauthorised users may have been able to access their unsecured data.

As a result of the incident, victims could be targeted with scam calls and phishing emails. Fraudsters typically use these methods to pose as reputable businesses in order to obtain further information from their victims, often card or bank details.

While some Virgin Media data breach victims have not yet fallen prey to such fraudulent communication, this does not exempt them from the harmful consequences of a leak. In fact, the emotional and psychological impact of having your information leaked can be severe, with victims suffering varying degrees of stress, anxiety and low mood. We can factor this into a legal case.

How can Virgin Media data breach victims claim compensation?

Virgin Media data breach victims are within their rights to claim compensation for any harm caused, as the law can entitle them to make a claim based on the distress suffered as a result of a data breach, and for any financial losses or expenses that may have been incurred.

To make a claim, victims can join our group action. Because so many people were affected by the Virgin Media data breach, we have collated all the claims into one action to launch a collective fight for justice. All you need to join is to confirm that you received a notification from Virgin Media telling you that your information was affected by the breach.

Most importantly, although most victims are claiming for similar reasons, this does not mean that they will receive the same compensation pay-outs. We can value each claim individually, meaning each claim gets the full attention it deserves, and each claimant receives a compensation pay-out that reflects the specific impact the data breach has had on them.

Claim online now to join our group action

We have made it quick and easy for all eligible Virgin Media data breach victims to sign up to our group action via our online form.

All you need to do is give us a few details and then we can get your claim underway.

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